Privacy Policy

Introduction

MingusAudio («we,» «our,» or «us») is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website MingusAudio.com and use our music practice software (the «Service»). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

Information We Collect

Information You Provide to Us

We collect information that you voluntarily provide to us when you:

– Account Registration: When you create an account, we collect your name, email address, and password.

-Purchase Information: When you make a purchase, we collect billing information, including credit card details, billing address, and payment information through our third-party payment processors.

-Communication: When you contact us for support, we collect your name, email address, and any information you choose to provide in your message.

Information Automatically Collected

When you access or use our Service, we automatically collect certain information, including:

– Device Information: Device type, operating system, browser type, IP address, and unique device identifiers.

-Usage Data: Pages visited, features accessed, time spent on the Service, clickstream data, pageviews, session information, and other usage statistics collected through analytics services.

-Cookies and Tracking Technologies: We use cookies, scripts, web beacons, and similar tracking technologies to track activity on our Service and hold certain information. This includes shopping cart data, user preferences, language settings, and authentication information.

-Referral Information: We may collect information about how you arrived at our website, including external referrers and search terms.

How We Use Your Information

We use the information we collect to:

– Provide and Maintain the Service: Deliver, operate, and maintain our music practice software and website.

– Process Transactions: Process your purchases and manage your account.

– Customer Support: Respond to your inquiries, provide technical support, and address your requests.

– Communications: Send you service-related notifications, updates, security alerts, and administrative messages. With your consent, we may also send you marketing communications about our products and services.

– Legal Compliance: Comply with legal obligations, resolve disputes, and enforce our agreements.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

– Payment Processing: We use Stripe for payment processing. Stripe collects and processes payment information in accordance with their [Privacy Statement](https://stripe.com/privacy).

– Analytics and Tracking: We use Sourcebuster JS for visitor tracking and analytics to understand how users interact with our website.

– Advertising: We use Google Adsense for displaying advertisements. Google Adsense may collect and process data in accordance with their [Privacy Statement](https://policies.google.com/privacy).

– Social Media Integration: We use Facebook for displaying recent social posts and social share buttons. Facebook may collect and process data in accordance with their [Privacy Statement](https://www.facebook.com/privacy/explanation).

– Font Services: We use Google Fonts for displaying webfonts. Google Fonts may collect data in accordance with their [Privacy Statement](https://policies.google.com/privacy).

These service providers are contractually obligated to protect your information and use it only for the purposes we specify. For more detailed information about how these third parties handle your data, please refer to their respective privacy statements.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

## Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

– Right to Know: You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained.

– Right of Access: Request access to the personal information we hold about you.

– Right to Rectification: Request correction, supplementation, deletion, or blocking of your personal data whenever you wish.

– Right to Deletion: Request deletion of your personal information.

– Right to Withdraw Consent: If you have given us consent to process your data, you have the right to revoke that consent and to have your personal data deleted.

– Right to Data Portability: Request all your personal data from us and transfer it in its entirety to another controller.

– Right to Object: Object to the processing of your data. We will comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us using the information provided in the «Contact Us» section below. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to your local supervisory authority (Data Protection Authority).

Cookies and Tracking Technologies

We use cookies, scripts, and web beacons to track activity on our Service and store certain information. Cookies are small files with a small amount of data that may include an anonymous unique identifier. Scripts are pieces of program code that make our website function properly, and web beacons are small, invisible pieces of text or image used to monitor website traffic.

Types of Cookies We Use:

– **Essential/Functional Cookies**: Required for the Service to function properly. These include:

– WooCommerce cookies for shopping cart functionality

– WordPress cookies for user authentication and preferences

– Stripe cookies for fraud prevention during payment processing

– Polylang cookies for language settings

– LiteSpeed cookies for website caching

– **Statistics/Analytics Cookies**: Help us understand how visitors interact with our website. These include:

– Sourcebuster JS cookies for visitor tracking and usage analytics

– Automattic cookies for website analytics

– Google Adsense statistics cookies

– Marketing/Tracking Cookies: Used to create user profiles and display advertising. These include:

– Google Adsense marketing cookies for ad personalization

– Facebook cookies for social media integration and advertising

Cookie Consent Management:

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. By clicking «Accept,» you consent to us using cookies and plug-ins as described in our [Cookie Policy](https://mingusaudio.com/cookie-policy-eu/). You can manage your cookie preferences at any time through your browser settings or our cookie consent management tool.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service, including shopping cart functionality and user account features.

For detailed information about all cookies we use, their purposes, and expiration periods, please see our [Cookie Policy](https://mingusaudio.com/cookie-policy-eu/).

Third-Party Links and Services

Our Service may contain links to third-party websites or services that are not owned or controlled by MingusAudio. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We process your personal information based on:

– Consent: Where you have given consent for processing.

– Contract Performance: To fulfill our contractual obligations.

– Legitimate Interests: For our legitimate business interests.

– Legal Obligations: To comply with legal requirements.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the «Last Updated» date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Mingus Audio

Palma De Mallorca

Spain

– Email: info(@)mingusaudio.com

– Website: https://mingusaudio.com

For questions specifically about our Cookie Policy, please refer to our [Cookie Policy page](https://mingusaudio.com/cookie-policy-eu/).

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*This Privacy Policy is effective as of the date listed above and applies to all users of MingusAudio.com and the MingusAudio software.*